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Privacy Policy

1. Personal data we process

Vulkan may process personal data about you because you contact us directly or provide this information via e-mail, telephone, or the contact form on our website. This may include:

  • First and last name

  • Company name and address details

  • Telephone number

  • E-mail address

  • Billing details (such as VAT number and bank account)

  • Your communication with us (e-mails, quotes, orders)

2. Purposes of processing

Your personal data is only used for:

  • Responding to your questions and requests

  • Preparing quotes and concluding agreements

  • Executing and following up on orders and projects

  • Administration and invoicing

  • Complying with legal obligations (accounting, taxation)

  • Sending newsletters and information about our services, if you have given your consent

  • Improving our website and services (statistical purposes)

3. Legal basis for processing

We process your personal data based on:

  • Your consent (e.g., for newsletters)

  • Performance of an agreement

  • Our legal obligations

  • Our legitimate interests (such as internal administration or improving services)

4. Retention period

Your data will not be stored longer than necessary for the purposes for which it was collected. Accounting-related data is retained for the legally required period of 7 years.

5. Sharing with third parties

Your personal data is only shared with third parties if necessary to execute our agreement (e.g., accountant) or to comply with legal obligations. We conclude processing agreements with parties who process data on our behalf to protect your privacy.

6. Website and cookies

Our website uses functional and analytical cookies to improve its operation and ease of use. Upon your first visit, we inform you about this and request your consent where required. You can delete or disable cookies through your browser settings.

7. Data security

Vulkan takes appropriate technical and organizational measures to protect your personal data from misuse, loss, or unauthorized access. Our website uses an SSL certificate for secure connections.

8. Your rights

You have the right to access, correct, or delete your personal data. To do so, please contact us at:
📧 [info@vulkan.be]
We will respond as quickly as possible, within 30 days at the latest.

You also have the right to:

  • Restrict processing

  • Data portability

  • Withdraw previously given consent

  • Object to processing in specific cases

  • File a complaint with the Data Protection Authority (www.gegevensbeschermingsautoriteit.be)

9. Changes

This privacy policy may be updated if necessary. The most recent version is always available on our website.

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